9 Tips and Techniques to Refine Your Sales Approach in 2018

  Does your sales strategy need a jumpstart? At the start of a new year we are all trying to build on the previous year’s successes and weed out any obstacles that caused speed bumps and challenges. As technology continues to evolve, sales teams have…

The Online Education Revolution (and how we’ve joined the movement)

Online Education Revolution starts now It has been predicted that global e-learning market revenue will reach about $331 billion by the year 2025 (Global E-Learning Market Analysis & Trends – Industry Forecast to 2025). This is a compound annual growth rate (CAGR) of 7.2%. In…

International business: Interest and negotiations

Managing an international negotiation, focusing on the relationship The success of a negotiation does not solely depend on the conditions of the negotiation. Plenty more factors have a strong impact on the positive outcome of a negotiation, especially when it comes to an international negotiation.…

Managing cultural dissimilarities and its ramifications on international business part 2 of 2

How to begin – Go International?   Business experience & international strategy   Here are some basic principles required to create an adequate understanding of cultural dissimilarities in international discussions and businesses dealings:   Discussion Tactic 1. Investigate the cultural framework of their business relations.…

Managing cultural dissimilarities and its ramifications on international business part 1 of 2

Managing cultural dissimilarities and its ramifications on international business part 1 of 2   The landscape of modern business has expanded dramatically and this trend began since the wake of the 21st century. The inclination towards globalization of businesses has been consolidated and reinforced by…

International business #3 Brand is the bedrock of business success

#3 Brand is the bedrock of business success …part 3   #1 Approach to Implementing corporate culture. #2 marketing that builds customer relations and fosters loyalty.   In simplest terms Brand refers to the reputation of your business and how it is perceived. More accurately,…

International business #2 marketing that builds customer relations and fosters loyalty.

#2 marketing that builds customer relations and fosters loyalty   ….part 2   #3 Brand is the bedrock of business success. #1 Approach to Implementing corporate culture   While there has been a growing inclination among newbie marketers to design marketing messages for immediate sales,…

International business #1 Approach to Implementing corporate culture

#1 Approach to Implementing corporate culture Part 1….   #2 marketing that builds customer relations and fosters loyalty. #3 Brand is the bedrock of business success.     Introduction When it comes to implementing a successful business with an impressive reputation domestically and internationally, corporate…

#Itdoesntcome4free A satisfied international business relations, isn’t yet a loyal business relation. #Readmore

A satisfied international business relation, isn’t yet a loyal business relation.      In international business, cultural differences have a huge impact on the acquisition of loyalty, satisfied business relationships and the creation of the customer journey. (CX)   You can not just put together…

You will lose an international business deal if…. #8 steps how NOT TO.

You will lose the deal if you keep focussing only on the transaction and not zoom in on the relationship itself and how to influences this positive. Include ‘the experience’ in your business strategy. but how to……. With this NEW Strategy you get: International business…

A customer journey map influencing your international business relation from landing till departure. Part 3 of 3

Positively influencing your international business relation from landing till departure.   Where are your international business relations coming from? How many hours does he (she) flies from China, Brazil, Russia, Saudi Arabia, India to the Netherlands? How different is the cultural background of your business…

A customer journey map influencing your international business relation from landing till departure. Part 2 of 3

  Where are your international business relations coming from? China, Brazil, Russia, Saudi Arabia, India, Or any other country where the cultural background is very different than yours?   Do you start worrying what to do or not to do?   Why we think this…

A customer journey map influencing your international business relation from landing till departure. Part 1 of 3

  No matter where your business relation is from Do you have business relations coming from for example; China, Brazil, Russia, Saudi Arabia, India or any other country where the cultural background is very different than yours? Immediately you start to worry what to do or not…

Cultural differences interfere the experience in international business.

Cultural differences do interfere in the whole business experience in international business, how can you influence the experience positively? We ended last month article with this question;   How to bring the WOW factor to your international business deal?   Answer; Create a business experience from…

Why, focus on 50% WOW and 50% KPI in international business deals?

Your business partners want to be WOWed and you better start NOW. Many business people want to differentiate themselves from companies through their service or quality, but did you know that’s the bare minimum because your business partners expect high quality and service. And so……

Effective altruism: How active listening can influence your international business part 3.

Effective altruism   Effective altruism: How active listening can influence your international business part 3. Uh, active listening and altruism?? How does this match?   Western and Asian way of doing business While doing business internationally, do you ask yourself; Who gives in first, you…

How emotions take over reason: How active listening can influence your international business, part 2

 How emotions take over reason You need to be able to sympathize with and/or comprehend the actions of the international business relation. Imagine, you are talking to an angry business relation and you try to reason with him but he just won’t listen. You are…

How active listening can influence your international business

How active listening can influence your international business How would you feel when you have a meeting with your international business relations and while you talk they have their eyes closed. You will feel confused, are you sure they are really listening? When a person…

You and me both want to close the deal: 14 points on how you can prepare your international business transaction

You and me both want to close the deal 14 points on how you can prepare your international business transaction “Welcome to the Netherlands!” That is what you say to your business relation. But before you welcome your guests, there are a lot of things…

How to make your international business relations part of your business family

How to make your international business relations part of your business family Am I right by saying that when you do international business, the first thing that will come to mind is ‘What do I need to do to close this deal?’ And only secondly,…

How to turn business relations into loyal ambassadors

  How to get loyal ambassadors with good stories, to succeed in international business. Anyone can influence experiences, but who can influence memories? The blog written by Daniel Kahneman (Nobel prize winner) about “customer experience”, proved and made me realise how important Guestmanship is to…

Payback time; customers pay your bills #1 What if YOU don’t listen

You’re out of business, no job, loss of investments. This article is inspired by the article of Andy Molinsky and Michael Zakkour: When best practice dont travel. Click here After presenting you the four articles on “what has loyalty to do with international business” I…

What has the right shareholder to do with international business?

Everything!! From the very start, our articles have focused mainly on the improvement of customer loyalty as well as employees. Now, let’s get to the third business constituency; investors. The greatest challenge at the end, a lot of company’s investor turnover stands for greater and…

What has the right employee to do with international business?

Everything!! Getting and keeping the right employee is well related to getting and keeping the right customers. If an employee is not loyal, then it is unlikely to create an inventory of customers who will be loyal. – Creating a strong and personal relationship with…

What has the right customer got to do with international business?

 Everything!! One thing you should know before managing a loyalty based business system is that you have to find and acquire the customers: customers that will ensure constant cash flows and a profitable return on the firm’s investment for many years, customers whose loyalty can…

What has loyalty to do with international business?

Everything!! Anytime there is 5 percent increase in customer retention rates of industries, it leads to 25 to 100 percent increase in profits. This has been confirmed among several types of industries. A company should know how to build a good working relationship with its…

I don’t care about your business!

You and The Netherlands biggest question; how can we promote trade?   But not from there own interests “What’s in it for me” but in the view of one world and therefore what is in it for us. You and me. The me, me, me…

International business relation

Guest services in the Netherlands vs Emerging Countries

Guest services in the Netherlands vs Emerging Countries Is this a hype, or could it be that we as Dutch are really being more guest oriented? Words such as guest services, hostmanship, service provider, Chief Customer Officer, customer relations are abundantly prevalent in all kinds…

investeren in uw relatie is een investering op langer termijn dit geld met name bij internationale zakenrelaties uit de opkomende economieen

HOW TO TURN INTERNATIONAL TRANSACTIONS INTO SUCCESS?

HOW DO YOU TURN INTERNATIONAL TRANSACTIONS WITH EMERGING MARKETS INTO SUCCESS? Leave the inefficient traditional approach behind, choose the forward- thinking. There are substantial differences in the two approaches, but what matter the most is the outcome. HOW DO YOU DISTINGUISH YOURSELF FROM COMPETITORS? You…

Poor service – seriously, it’s not an option! Excellent service- It’s has to be your Number 1.

My motive behind Guestmanship is the guest service and international business visitors in the Netherlands. • There is a big difference in the provision of services between the Netherlands and abroad. • And there is a big difference in doing business. • A big difference…

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